AI-generated photo illustration of two boys in a swampy forest using a cell phone to find help
Staff illustration

By Rebecca Sherman

David Boots, Battalion Chief of the Denton, Texas, Fire Department, was at home listening to radio communications when the call went out. It was 8:30 p.m. on June 5, 2024, and the sun was beginning to set. Two teenage boys on bikes were stranded deep inside Denton’s Greenbelt Corridor, a 20-mile, heavily forested nature trail connecting the Ray Roberts Dam with the headwaters of Lake Lewisville.

Chief Boots felt a knot in his stomach. He knew the area well; the department had rescued hikers who had become lost on the trail before, but this time was different. Storms earlier in the week had created treacherous flooding conditions that forced the closure of the Greenbelt. 

Getting the teens out in the dark would be difficult and risky, not only for them, but also his rescue teams. Worse still was the news that high winds and torrential rains would soon be barreling in from Oklahoma. “A flooded greenbelt is not a good place to be during a storm,” Boots says.

One photo showing Denton, Texas, Fire Department Battalion Chief David Boots. The other photo showing a flooded section of the north Texas Greenbelt Corridor.
Top left: Denton, Texas, Fire Department Battalion Chief David Boots. Top right: A flooded section of the north Texas Greenbelt Corridor.

Thankfully one of the teens had a cell phone with him. And the Denton Police Department had access to what3words, a revolutionary new geolocation tool.

Image of screen with what3words app in use, with embedded URL link to more information.A Call for Help

The boys’ day had begun well enough, with sunny skies accompanying them on their morning ride to the lake. But after wheeling onto the Greenbelt trail, bypassing closure barriers, they found themselves in dire straits. They had lost their bearings trying to navigate around impassable, and at times impossible to see, pathways to safety. They had no real sense of where they had meandered, or the danger they were in, and needed to be located and brought to safety quickly. Their lives were in danger. 

“They got down into swampy water—deep at times—and muddy, with logs covering the trails,” Boots says. The boys had been there for hours. “One of their cell phones went dead,” Boots continues. “When the sun went down, they were well into the Greenbelt and surrounded by water. They knew they were in trouble.”

When the boys called 911, the Denton Police Department Dispatch Center enlisted what3words technology to immediately pinpoint their precise location—as well as the best route to find them. That data was then forwarded to rescue teams.

In the past, the Denton Police Department relied solely on triangulated pings from nearby cell phone towers to get a general idea of where to find missing individuals when mobile devices were involved. And while they could also request helicopter assistance, such resources take time to deploy. Thus, the location data provided by what3words has proven to be invaluable, says Suzanne Kaletta, Assistant Director of Public Communications for the City of Denton. The app’s accuracy has been “a game-changer” since they began using it in 2022, Kaletta says. It has shaved hours from searches involving difficult terrain.

Harrowing Rescue Mission

Racing against time, Boots led more than 20 rescuers who were deployed to find the teens. “We put an ATV in at the halfway point between the lakes, but it couldn’t get to them,” he says. “Another team in an inflatable boat had to paddle the creek upstream to try to get close enough, but debris blocked the way.” The team abandoned the boat and set out on foot, in the dark and through deep, snake-infested waters.

In the summer heat, the rescuers were “soaked to the bone and sweating so much they had trouble holding onto their phones for navigation,” Boots recalls. A drone crew attempted to guide their way, but the forest’s dense tree canopy below made it difficult to spot them.

Rescuers reached the teens at around 11:25 p.m., some three hours after their call to 911. They were hot, wet, tired, and scared—and their ordeal was far from over. A journey with rescuers leading the way back to the boat through swampy floodwaters and nighttime conditions still lay ahead. So did the storm’s approach from the north. 

Everyone was on edge as they did the mental countdown of when it would hit. “We knew we had an hour; then just 30 minutes,” Boots says. “We finally got them out with 15 minutes to spare. It was unnervingly close.”

And this much is certain: Without the geolocation assistance from what3words—coupled with the tenacity and skill of the North Texas emergency responders—the boys may not have made it out of the woods.

The software assigns a unique three-word “address” to each 10-foot by 10-foot grid within a location observed by satellite.

What is what3words?
The
a satellite-powered digital geocoding system—available free for first responders and as an iOS or Android app–helps identify precise locations. It has decided the world into a grid of 57 trillion 10-foot by 10-foot squares, and given each square a unique combination of three random words. Each three-word “address” lets emergency responders pinpoint a cellphone caller’s GPS coordinates–even in sprawling national parks and large bodies of water. All that is needed is a cellular signal and a smartphone with “location service” enabled.

What U.S. law enforcement agencies are using it—and how?
More than 400 public safety teams (including police departments in Dallas and Los Angeles) across 49 U.S. states are using
what3words technology to locate people. The software is compatible with many CAD systems and public safety communication tools, including RapidSOS, Rapid Deploy, and other software partners.

How can it help find children?
For a law enforcement agency equipped with what3words technology, any child or endangered adult who calls can be found within minutes if they call 911 from a location-service enabled cellphone. This is especially helpful if an individual does not know where they are—which often is the case if they have been transported to an unknown location.

Information box depicting two lost boys on bikes. The text reads: What3words in action – Click here to learn how the geolocator tool was used to help find two Texas boys lost in a flooded greenbelt.Who created it?
The technology—developed in 2013 by Chris Sheldrick in the United Kingdom in 2013—was created to solve issues caused by poor addressing across all sectors, including automotive, e-commerce, emergency, travel and logistics.

Is using what3words more accurate than cellphone pinging?
The use of what3words
is not meant to replace the analysis of cellphone geolocation data, which can paint a fuller picture of where a missing child (or a suspected abductor) has been and may be headed. Its advantage lies in being able to narrow a search to 10 feet, which is valuable in large urban areas (with a density of cell towers), where a cellphone ping can land thousands of feet away—up to 10 football fields—from where a phone may be.

How is the public using it?
Family members and friends of younger smartphone users are enlisting the app to more quickly and accurately find each other in large venue environments, such state fairs, large malls, and other big or crowded events.

What other countries use it?
The software is used by 85 percent of UK emergency services, as well as 50 control centers across Canada. It also is used throughout Europe, Australia, South Africa, India, and most recently, Vietnam.

How can my agency learn more about what3words?
To request free training and tech sessions, contact [email protected] or visit https://what3words.com/business/request-an-integration-form.

Three boxes with three quotes: 1-“It’s especially helpful for places without a street address, such as bodies of water or rural locations.” Suzanne Kaletta Assistant Director of Public Communications Denton, Texas 2-“With 94 percent of all our calls coming from cellphones, it’s more important than ever to be precise location data. The more tools we have, the better.” Arthur Martins, Director, Rhode Island E-911 3-“As a dispatcher, I found it very useful in determining a caller’s accurate location.” Morrissa Ahl-Moyer, AMBER Alert Coordinator/Missing Persons Clearinghouse Manager Co-Coordinator North Carolina State Highway Patrol

 

Three photos representing successful recovery of children who were subjects of a MAILE AMBER Alert, plus a photo of searchers walking on a beach in Hawaii.
Hawaii County Mayor Mitch Roth’s social media post showed his gratitude for the safe recovery of a 15-year-old who was abducted from a beach (where searchers are seen). A news report and an alert poster spread the good news—located, canceled—on two other MAILE AMBER Alert cases.

By Jody Garlock

When the Honolulu Police Department issued a MAILE AMBER Alert in February 2024 for two brothers whose mother reported them missing and in potential danger, not even HPD officers could have predicted such a swift recovery. Within five minutes of the alert’s distinct alarm sounding on cellphones across Oahu Island, the mother’s former boyfriend said he would surrender the 10- and 11-year-old boys in a gas station parking lot. The case serves as a testament to the power of AMBER Alerts—or, as it’s called in Hawaii, the MAILE AMBER Alert, named in memory of 6-year-old Maile Gilbert (see “Three for three: lessons learned,” below) who was abducted and murdered in 1985, prior to the alert’s existence.

“With alert activations in a state like Hawaii with an isolated population, we find that abductors may feel the pressure to turn themselves in after either seeing the alert or being told there is one,” says Amanda Leonard, coordinator of the Missing Child Center Hawaii and statewide MAILE AMBER Alert Coordinator. Additionally, as in this case, local news reports stated that customers at the gas station who received the alert had promptly called in sightings to police.

Photo of Hawaii AMBER Alert Coordinator Amanda Leonard with this quote: “I don’t believe that there’s any room for mistakes when it comes to missing children. We’re not perfect, but we should always be striving for excellence.”

Soon after police arrived at the scene, the mother and her boys were able to drive away safely in the gray Honda Odyssey. The van belonged to the mother, who had given the former boyfriend permission to use it and take the boys on an errand. When he failed to return the children and stopped answering her calls after an argument, she contacted police. A subsequent report of a family member learning the man had struck one of the boys in the face, and therefore they may be in danger, escalated the case to meet the criteria for a MAILE AMBER Alert. The 54-year-old suspect was not immediately charged.

This recent case is the latest in a string of MAILE AMBER Alerts in a state that historically has had none. And for Leonard, it also serves as an example of the importance of public awareness and quick-thinking citizens willing to be an extra set of eyes to help keep children safe.

“Part of our culture here is really about family and children,” Leonard says. “We pride ourselves in not just looking out for our own children, but other people’s children in our community.”

Case by case

Hawaii put its MAILE AMBER Alert system in place in 2005, becoming the final state to join the nationwide AMBER Alert program. In a ceremony with Hawaiian officials, Tracy Henke, who at the time was Acting Assistant Attorney General for the U.S. Department of Justice’s Office of Justice Programs, called the establishment of statewide AMBER Alert plans in all 50 states “a landmark achievement that makes America’s children safer.”

Just four months later, the state had its first activation. In that case, a 4-month-old baby was safely recovered in Honolulu thanks to an attentive delivery truck driver. The driver had received a message about the missing infant from his dispatcher after an office worker saw the alert. (This was before the text-like wireless emergency alerts, or WEAs, began appearing on phones in subsequent years.) He spotted the stolen pickup truck, which had been abandoned with the infant safe inside.

Seventeen years then went by without any MAILE AMBER Alerts. Leonard speculates that had more to do with a lack of understanding about the program than about no cases meeting the criteria for issuing an alert. So when she began working at the Missing Child Center in 2018, she made it her mission to build relationships and enhance the education and training—including monthly tests of the system—with the state’s four county police departments. (In January, Hawaii’s statewide police force became operational; it stems from a 2022 bill then-Governor David Ige signed into law in an effort to allow more efficient and effective emergency response.) The MAILE AMBER Alert program will remain under the Hawaii Department of the Attorney General.

“We started to really revamp and aggressively work on improving our program with the help of the National Criminal Justice Training Center [NCJTC],” Leonard says.

Photo of two women standing in front of MAILE AMBER Alert signage. Caption for photo: “My joy is really for a family, knowing that they’re going to get the news that their child has been recovered alive,” says Amanda Leonard (right) coordinator of the Missing Child Center Hawaii and statewide MAILE AMBER Alert Coordinator. “That makes all the really tough stuff we do on a daily basis worth it.” She’s shown with program assistant Leina Diamond in front of their MAILE AMBER Alert signage.
“My joy is really for a family, knowing that they’re going to get the news that their child has been recovered alive,” says Amanda Leonard (right) coordinator of the Missing Child Center Hawaii and statewide MAILE AMBER Alert Coordinator. “That makes all the really tough stuff we do on a daily basis worth it.” She’s shown with program assistant Leina Diamond in front of their MAILE AMBER Alert signage.

Preparedness pays off 

In September 2022, authorities faced their most dramatic case—a rare stranger abduction that garnered national attention. This marked the first MAILE AMBER Alert on Hawaii Island, and also was the first time the state used a WEA to alert the public. A 15-year-old girl who was at a beach on the Big Island was forced at knifepoint to tie up her boyfriend and was led through a wooded area and across lava fields to the abductor’s vehicle. The man took her to his home on the opposite side of the island some 70 miles away, where he chained her up in an old school bus on the property.

As a massive air and ground search, which included volunteers from the community who galvanized after receiving the MAILE AMBER Alert, continued the next day, the teen convinced her abductor to take her to a café in the nearby town of Hilo to get something to eat. The café host felt something seemed off when he first spotted the duo, then it clicked: “That’s the AMBER Alert girl!” he yelled as he rushed to grab the girl from the man’s grasp and safely whisk her to a back room in the café.

Another person began taking photos as the abductor fled in his SUV. A few hours later, authorities arrested 52-year-old Duncan Mahi, who witnesses identified in a photo lineup. Mahi remains in custody as he awaits trial for charges that include kidnapping and sexual assault.

“It was really incredible,” Leonard says of the two citizens who were dubbed the “Hilo Heroes.” When Leonard asked them what gave them the courage to intervene knowing the man was armed, they both said they felt compelled by the MAILE AMBER Alert. “The café host said he responded in the way he would want someone else to respond if it had been his little sister or cousin,” she says. “It was definitely a testament to the power of the program and the Big Island community.”

Three for three: Lessons learned Hawaii’s Amanda Leonard suggests ways her fellow AMBER Alert Coordinators can apply lessons she’s learned in strengthening Hawaii’s program. Don’t let the past dictate the present. In 2018, Hawaii issued a missile alert in error, causing public confusion and panic. That incident may have had the unintended consequence of causing some law enforcement officials to be timid about issuing emergency alerts, including MAILE AMBER Alerts. Leonard makes sure to point out in her training that any comparisons with the false missile alert are “apples and oranges.” “There’s always going to be concern about making mistakes,” she says. “But with missing children, I think the public would want us to always err on the side of caution. AMBER Alerts are lifesaving alerts.” Be an engaged communicator. Leonard continually works on public awareness and talks to the media to make sure they and the public understand that a MAILE AMBER Alert “is a call to action.” She takes every opportunity to explain the criteria, including why cases of lost or runaway children don’t qualify for an AMBER Alert. “We owe our community that explanation.” Tap into training. Networking, such as through NCJTC, is invaluable. “We wouldn’t be able to be successful without that,” she says. She also focuses on building relationships with law enforcement leaders, which can take extra effort due to turnover.On the heels of that case, about five months later the Maui Police Department issued its first MAILE AMBER Alert. In February 2023, an island-wide alert was disseminated for a 3-month-old boy whose mother had fled with him after the father was granted sole legal and physical custody. Shortly after the alert was issued around 2 a.m., authorities received a tip on the whereabouts of the mother, who was wanted for custodial interference and was in violation of a temporary restraining order between herself and the child. The baby was safely recovered.

“We have a 100 percent success rate so far—knock on wood,” Leonard says. “When you look at these three consecutive alerts, I think it shows we’re on the right track.”

Partnering for a cause

For Leonard, the fact that Hawaii has had an increased number of alerts—with about 300 recoveries a year when factoring in other types of missing children cases—is a direct correlation to increased education and training. “The criteria for issuing a MAILE AMBER Alert did not change—it was the program development that we’ve worked on since 2018 that changed,” she says.

Leonard considers partnerships with organizations such as the NCJTC a key to success. National and regional NCJTC meetings have provided training by national experts, the ability to meet survivors from across the country, and valuable networking.

“We wouldn’t be able to be successful without those partnerships and being able to meet other folks who have our jobs in other states,” she adds. “It’s been absolutely instrumental.”

She also praises the dedication of law enforcement authorities and those working on behalf of children who consider their work a lifestyle and a calling more than a job.

“There’s no better feeling than getting a call that a child has been safely located alive,” Leonard says. “It makes me feel like we have one of the most important jobs in our state.”

Remembering Maile

Photo of Maile Gilbert
Maile Leilani Gilbert (1979–1985)

The “MAILE” acronym in Hawaii’s AMBER Alert program is in memory of 6-year-old Maile Gilbert, who was abducted by a family acquaintance from her Kailua home and murdered in August 1985. MAILE stands for “Minor Abducted in Life-threatening Emergency.”

Hawaii opted to add a local connection to the national AMBER Alert program—created as a legacy to 9-year-old Amber Hagerman. Amber’s 1996 abduction and murder in Arlington, Texas, sparked nationwide efforts to prevent future incidents.

Photo of mother reunited with teen after he was lured online by a sexual predator.

By Denise Gee Peacock

Little did the parents of a Layton, Utah, 13-year-old know how dangerous his immersion into the social gaming platform Roblox had become.

The virtual reality world of social gaming got very real for a Utah teen abducted from home by a fellow gamer – an accused sexual predator from Arizona. The boy was found safe, nearly 800 miles from home, thanks to a good Samaritan.Noticing their son was becoming more secretive, distracted, and easily agitated, the couple investigated the game’s communications log for clues to his behavioral changes. They were distraught to find that he was conversing with a gamer named “Hunter Fox” who identified as a “furry” (someone who enjoys dressing up as a furry animal).As they combed through the text-like interactions, they saw the conversation had increasingly become sexualized in tone. But because such language might be flagged, and hinder the gamers’ access to Roblox, “Hunter” discussed using other digital platforms to continue communication.

Alarmed, the parents contacted the Layton Police Department (LPD) on November 29, 2022, to report their findings. Over the next several weeks, the LPD awaited information stemming from subpoenas issued to help them identify the online predator.

Meanwhile “Hunter” began using other methods to communicate with the boy, primarily via text messages in which he shared nude photos and videos of himself. He pressured the boy to do likewise. Soon, “Hunter” convinced the boy to meet him late in the evening on December 26, 2022.

The suspected abductor, whose real name was Aaron Zeman (though he had numerous aliases), was thought to be traveling with the boy in a 1998 Toyota Avalon. The vehicle had damage to the front grill and a temporary Arizona tag. And based on the LPD’s detective work, they believed Zeman to be taking the boy to either Arizona or Texas, where Zeman had ties.

As LPD Lieutenant Travis Layton and his team were pursuing the boy’s digital footprints and trying to track the vehicle, good news arrived within 24 hours—from nearly 800 miles away in Nebraska.

Quote from Utah Police Lieutenant Travis Lyman (shown in photo): "The parents did everything they could in this instance. This was just a persistent suspect and perpetrator. We're just glad it ended the way it did."

Just after 1 a.m. December 28, the clerk working at the Git ’N Split near I-80 in Grand Island, Nebraska, noticed some suspicious activity. A white Toyota Avalon, driven by an adult male accompanied by a teenage boy, had pulled up to a gas pump and parked. After no one exited the car to purchase gas, the vehicle drove away from the pump, headed the wrong way down an access road, turned around, and then parked in a dimly lit area near the store. That prompted the clerk to alert the Grand Island Police Department (GIPD), who quickly arrived at the scene.

After running the vehicle’s plate number, officers discovered it was wanted in connection with the AMBER Alert issued in Utah the day before.

ABC-affiliate Nebraska TV reported that the person driving the vehicle initially identified himself as “Tadashi Kojima” before officers realized he was Aaron Zeman, 26, wanted in connection with the AMBER Alert. By 2 a.m., the boy was taken to a place of safety while Zeman was booked into the Hall County jail on suspicion of kidnapping.

“We are grateful that [the store attendant] was paying attention, and was able to report the unusual activity,” LPD Lieutenant Travis Lyman told Fox13 News. Lyman said it was unclear where Zeman actually planned to take the boy, but what was most alarming was learning he had requested the boy bring his passport with him, which he did.

While the teen agreed to meet the man, Lyman said, “he is 13 years old and cannot consent in any way. Therefore Aaron [Zeman] had [committed] kidnapping.” At last check, Zeman was being held in a Nebraska jail, booked on $1 million bail. He is facing one felony count of kidnapping and resisting arrest. Lyman noted that Zeman will likely face the felony charge of online enticement of a minor. And since Zeman took the teen across state lines, his crime could be prosecuted federally.

“After helping the boy rejoin his family, we’ll work with our federal partners and law enforcement in Nebraska to determine charges and who may be handling what parts of this investigation,” Lyman said.

Speaking on behalf of the boy’s family in Utah, friend Beth Cooper described the 13-year-old as a “handsome, brilliant young man.”

“He comes from a very loving household, safe environment. He’s grown up with two loving parents his entire life,” she told Fox13 Salt Lake City. “This just isn’t one of those scenarios in which he was trying to run away from a bad home. He was manipulated by someone pretending to be someone they were not. … He doesn’t understand yet why when somebody asks you to leave your house, you don’t go.”

Thankfully, the AMBER Alert system worked.

“I’ve learned a lot about that,” Cooper explained. “It’s amazing to see how putting out the [AMBER Alert] quickly puts everyone on alert—not only officers in this state, but those in surrounding ones” who can access the information.

Happily, the boy’s mom and dad “are beyond ecstatic that this was the outcome,” she said.

When the mother reunited with her son, she told reporters that the anguish of not knowing where her son was for two days is something she “wouldn’t wish on my worst enemy. It’s every parent’s worst nightmare.”

Aaron Zeman, the man arrested for abducting the Utah teen, is shown in an undated photograph wearing a hat and backpack next to a Christmas tree. The Nebraska gas station where he and the boy were found by police is also shown.

From left: Two Central Texas teens reportedly were lured from home and trafficked to five houses before being found safe. The search for the girls was sparked by a Snapchat message one of the girls sent to her mother. Photos: KWTX
Two Central Texas teens reportedly were lured from home and trafficked to five houses before being found safe. The search for the girls was sparked by a Snapchat message one of the girls sent to her mother. Photos: KWTX

By Paul Murphy

The social media post simply read, “Help.” But it would transform a report of two runaway teens into a trafficking case requiring an AMBER Alert and intense search for the 14-year-olds.

The case unfolded on June 29, 2022, when the teens left their homes in McGregor, Texas – 20 minutes southwest of Waco, in McLennan County.

According to the girls’ families, the duo are best friends, so their parents initially thought they were staying at either of the girl’s homes. The teens later called their parents to say one of their uncles would be picking them up – but that did not happen. Then, later that night, one of the girl’s mothers was startled to find a note from her daughter stating she would “make this right.”

“I want her to know that everything is OK,” the mother told a reporter while her daughter was missing. “It doesn’t matter what she has done. I want her to just come home. We love you no matter what. Our door is open. Come home.”

McGregor Police Department Lieutenant Ron McCurry said the situation originally did not meet the criteria for an AMBER Alert. But he became more concerned after the girls were gone nearly a week.

“We were following all leads and doing everything we could to find them,” he said.

The course of the investigation would change drastically after one of the girl’s mothers shared a screengrab of a Snapchat message from her daughter. It had only one word – “Help” – but it spoke volumes. Lieutenant McCurry concluded the teens’ disappearance posed a credible threat to their safety since they were likely with an unknown, dangerous individual.

McCurry requested an AMBER Alert in the early morning hours of July 4. The Texas Department of Public Safety (TxDPS) issued the alert at 4:13 a.m.

Ben Patterson is the Alert Program Manager for the TxDPS. He oversees AMBER Alerts and other endangered missing alerts for
the country’s second largest state, with 29.1 million residents, 254 counties, and 1,200 incorporated cities within its 268,596 square miles. Due to its size, the Lone Star State has 18 regional AMBER Alert programs coordinated by law enforcement and public safety personnel who work closely with Patterson.

“I always think, what if it was my child or children that were missing,” Patterson said. “Children are much more accepting of adults and may not think about ulterior motives.”

"The girls were kept in some pretty bad places and mistreated. They were very happy to be rescued." Quote from Parnell McNamara, McLennan County Sheriff

The AMBER Alert notified key partners: the Texas Department of Transportation, five Texas Border Intelligence Centers, the Texas Lottery Commission, the National Center for Missing & Exploited Children, and secondary distribution groups that included the media.

The McLennan County Sheriff’s Office Human Trafficking Unit, the FBI, and volunteer analysts for the National Child Protection Task Force joined in the search. Detectives and task force analysts were able to get information from Apple to help track the general location for one of the victim’s phones. They could also identify individuals trying to call her, including one unknown person from Waco.

McLennan County Sheriff’s Office Human Trafficking Detective Joseph Scaramucci was able to pinpoint a restaurant near where they girls were being held. And though it was dark, he spotted a license plate belonging to that unknown caller from Waco.

At 2:25 a.m. on July 5, the girls were rescued from an apartment in Georgetown, Texas, about 75 miles south of Waco. The 30-year-old man holding the teens, James Robert Vanhouten, was arrested after a brief standoff with McLennan County detectives and Georgetown Police Department officers, and the girls were returned to their families.

McLennan County Sheriff Parnell McNamara told reporters that after the girls ran away from home, they “fell in with some bad people and went from one place to the next. They were kept in some pretty bad places.”

The teens told detectives they were forced to take drugs. One victim had left her phone at home, and though the other’s phone was malfunctioning, she was fortunately able to use it when it connected to the internet. That helped her send the Snapchat SOS.

“They were very happy to be rescued,” McNamara said.

Man standing in handcuff's next to police vehicle.
Authorities arrested this 30-year-old man for harboring and trafficking the girls. Photo: KWTX

Vanhouten has been charged with trafficking. Two other men involved in the crime have been charged with harboring runaway children.

“We are going to make these scum bags accountable for what they did to these young girls,” McNamara said, noting the girls were taken to five different homes before they were found. “There will be more charges and more arrests to come. We are not going to let up.”

McCurry is thankful for the “absolutely incredible” response received from the public once the AMBER Alert was sent. “It’s a very valuable resource.”

Patterson, too, was relieved to learn the girls were found safe. Since “there are many children who are not recovered, these girls were very fortunate,” he said.

According to reports, more than 50,000 people are trafficked each year in the U.S., and a quarter of those victims pass through Texas. The National Human Trafficking Hotline has registered more than 5,800 trafficking cases since 2007 and more than 800 cases in 2019. Investigators say the suspects in this case were not part of a larger trafficking ring but just took advantage of the situation.

Texas is the birthplace of the AMBER Alert, the tool now used worldwide to alert the public about child abductions. The alert was created shortly after Amber Hagerman was kidnapped and murdered on January 15, 1996, in Arlington, Texas.

Patterson said Texas offers missing person alert training in 30 locations twice a year. He said this case offers a valuable lesson on how missing and abducted children’s cases can evolve. “Be prepared,” he said. “What could be seen as a routine situation can easily change.”

It’s also evident “that we need to take missing kids seriously,” Scaramucci added. “The AMBER Alert put everyone on edge,” helping people take the situation “more seriously than [believing the girls to be] just a couple of runaways.”

(Left) Canyon Creek trailhead, (Right) Idaho State Police Corporal Dave Wesche

By Denise Gee Peacock

The white Nissan Sentra with Georgia plates didn’t strike Idaho State Police (ISP) Corporal David Wesche as suspicious. At least at first.

“We get a lot of tourists up here,” he said of the vast Canyon Creek wilderness area in Idaho’s panhandle. “I thought it might be a group of bear hunters.”

Little did he know the supposed big game hunters would soon become big news.

In a Bad Spot

Trooper Wesche first noticed the vehicle as he was heading home the night of May 4, 2022. It was parked along U.S. Highway 12 by mile marker 10, east of Lowell, Idaho. The car was close to a trailhead leading to a formidably dense forest, where steep bluffs tower over a winding canyon creek. With “civilization” being 40 miles away, Wesche said only die-hard hunters camped in the area.

After being away from work for a week, Wesche traversed the same stretch of road the evening of May 10. The car was still there. Using his flashlight to peer inside its windows, he saw buckets often used by hunters. But one thing bothered him. “Only the most experienced hunters, primarily locals, visit that part of Canyon Creek,” Wesche said, “and only during daylight hours,” since bears, wolves, and mountain lions often roam there at night.

Wesche radioed ISP Regional Communications Officer Keila Wyndham to request a Vehicle Identification Number (VIN) trace. The car was linked to an Enterprise Rent-A-Car company in LaGrange, Georgia. Wesche then asked Wyndham to find out when the car was due to be returned. She soon contacted him with the answer: May 11 – the next day.

With the vehicle 2,400 miles from Georgia, the renter would obviously not be returning it on time. That itself was not unusual; tourists often return rental cars late. But, if the car were to still be in Idaho after its due-date, Wesche had two options. He could follow the standard protocol of tagging the abandoned vehicle and requesting the rental agency tow it away. Or he could take another route – one driven by a hunch that something wasn’t right.

Amusement Park By-Pass

The ordeal of 11-year-old Gabriel Daugherty – known for a bright smile, spirited T shirts, and smart black glasses – had begun 12 days earlier in LaGrange. On Thursday, April 28, Gabriel’s non-custodial father, Addam Daugherty, picked up his son for a pre-approved trip to Six Flags near Atlanta, about an hour’s drive north. The plan was for Gabriel to return home Sunday, May 1.

The next day (April 29), Addam, a long-haul trucker, called Gabriel’s mother to say Six Flags was unexpectedly closed. (Unbeknownst to her, it wasn’t). His backup plan was to take Gabriel to a Missouri theme park. She gave him permission to do so, and he agreed to have their son home by Friday, May 6.

On May 3, Addam once again called Gabriel’s mother – this time saying his truck had broken down and he would need an extra day to have it repaired. Gabriel, he assured her, would now be home by Saturday, May 7.

But May 7 came and went, with Gabriel’s mother unable to reach Addam via the new cell phone number he had provided. She contacted the LaGrange Police Department (LPD) to report her son missing.

Seeking advice from the Georgia Bureau of Investigation (GBI), the LPD discussed whether the case met the criteria for an AMBER Alert (also known as a “Levi’s Call” in the state). The mother, LPD detectives said, was emphatic that Addam would never do anything to hurt their son, but he nonetheless did not have her permission to be with Gabriel.

“On the face of it, the situation appeared to be a custody issue, so a Levi’s Call was not issued,” said Emily Butler, GBI AMBER Alert/Levi’s Call Coordinator.

The LPD did, however, begin trying to locate Mr. Daugherty. Within hours, his truck was found abandoned in LaGrange – not in Missouri, as his wife was led to believe. Detectives also discovered that Mr. Daugherty had resigned from his trucking job a few days before picking up Gabriel, and told his employer where to find his truck.

On May 9, the LPD issued a felony warrant for Mr. Daugherty’s arrest, alerting Georgia law enforcement agencies, the media, and the public to be on the lookout for Addam and his son. The last thing LPD detectives expected was for the duo to be in the wilds of Idaho.

Gabriel Daugherty
Gabriel Daugherty

Research Pays Off

ISP Trooper Wesche was off duty May 10, but prepared for his work the next day by again contacting ISP Dispatcher Wyndham. He asked her to provide him with the name of the car’s renter, and a photo of the driver license used when renting it. Wyndham responded within minutes: “His name is Addam Daugherty – Addam with two ‘d’s.” A photo of him would be forthcoming.

Wesche next contacted his sister, an Idaho Fish and Game (IFG) officer. He asked her if an Addam Daugherty from Georgia had applied for a hunting or fishing license. After checking IFG records, she said he had not. “Maybe he’s been hunting without a license,” Wesche recalls thinking. “Again, that’s not legal, but it’s also not unusual.” Wesche also knew from experience that vehicles abandoned near forests often led to the discovery of suicide victims. “So that was in my mind too.” His sister then called back. She found a news article about Mr. Daugherty and his son.

“That’s when we realized we had a bigger issue than an overdue rental car or a hunter without a license,” he said.

On May 11, Wesche relayed his findings to ISP leadership, which worked with ISP Regional Communications Supervisor Ray Shute to coordinate an “information relay” between the ISP and LPD. Otherwise, timely, back-and-forth communications would pose a challenge: Wesche lived and worked in a remote area without cell phone access. He could only communicate using his ISP radio, home landline, and the hard-wired internet on his computer.

Tapping into the National Crime Information Center (NCIC) database, the ISP team saw that Georgia had issued an in-state warrant for Mr. Daugherty’s arrest. They immediately contacted detectives in LaGrange, sharing information about the abandoned rental car in Idaho. In turn, they learned about Mr. Daugherty’s abandoned truck in Georgia, and the misinformation he had provided to Gabriel’s mother. The LPD changed the case involving Mr. Daugherty to a felony warrant with full extradition, and a missing person case was opened for Gabriel.

Collaborating with LPD Detective/Crime Analyst Jason Duncan, Shute wrote a warrant to obtain Google records of Mr. Daugherty’s cell phone activity. The Idaho-Georgia team learned the last time he had used the phone was in Riggins, Idaho, May 3 – the day he told Gabriel’s mother his truck had broken down in Missouri. They also realized pinging Mr. Daugherty’s cell phone would be impossible, given his location in Canyon Creek, and the fact that he had a Voice Over Internet Protocol (VoIP) phone, which only works when connected to Wi-Fi.

ISP Police Sergeant Aaron Bingham briefed the Idaho County Sheriff’s Office (ICSO) on the situation. With daylight fading, they scheduled a search and rescue operation for the next day at dawn.

Successful Recovery

On the day of the search (May 12), an ISP-ICSO briefing was held in Kooskia, Idaho. Wesche worked to obtain a warrant to access the rental car, which would be towed for inspection at the ISP District Office in Lewiston. Meanwhile, ICSO deputies trained in search and rescue tactics were deployed to the trailhead near where Mr. Daugherty had parked. A short time later, using a drone, they located Mr. Daugherty and his son at a partially camouflaged camp site several miles up the trail.

“Going a few miles into the Canyon isn’t a typical hiker’s experience,” Wesche explained. “It’s a treacherous physical undertaking.”

Sheriff’s deputies reported that Mr. Daugherty appeared shocked when confronted. “He thought he was in the middle of the wilderness and would never be found,” Idaho County Chief Deputy Brian Hewson told local media. “They were really unprepared with [inadequate] food, clothing, and sleeping arrangements.” Due to a lot of rain and cold temperatures the region had recently experienced, “the area was too damp to start a fire, and their clothes and tent were wet when officers found them,” Hewson said. “They were starting to eat local plant life, snails, and insects.”

Gabriel “was very weak and sick,” he noted. “He was glad we found him when we did,” especially since his father told him they would not be returning home to Georgia.

Gabriel was transported to a local hospital for treatment and observation before being reunited with his mother in Georgia. His father was taken to the Idaho County Jail and extradited back to LaGrange to face the charge of interstate interference with custody.

Sheriff’s investigators believe that Mr. Daugherty’s trucking job had once given him the opportunity to traverse the long east-west Highway 12 route through Idaho, and that he had selected the area for its remoteness. “It was clear he had this planned,” Hewson said.

“At every turn the father made poor decisions,” Wesche explained. “He thought he and his son could live like survivalists, but the father had no outdoor skills whatsoever.”

After the case was resolved, LPD Detective Duncan commended Idaho law enforcement for their excellent work. “It’s still hard to believe [the Daughertys] were found alive that far from their vehicle in those conditions,” he said. “I’ve been on search parties in good weather and know how hard it is to keep the faith and push forward. Those involved are truly heroes – and 100 percent responsible for saving Gabriel’s life.”

ISP Communications Center Supervisor Shute returned the compliment. “Jason, your teamwork, coordination, sharing of information, and communication assisted our team greatly in the apprehension of Addam Daugherty and the safe recovery of Gabriel.”

Shute then praised Wesche. “He followed his intuition, did research on his own time, and was able to piece together this entire case,” he said. “Medical opinion was that if Gabriel had not been located within one to two days, he most likely would not have survived.”

Key Takeaways

  • Documentation is vital. Quickly entering a case into the National Crime Information Center (NCIC) database helps law enforcement connect the dots during an investigation. So does having a well-documented case file. “Since we don’t have jurisdiction over a regional investigation, sometimes there isn’t a lot of information for us to review when revisiting a case,” said GBI AMBER Alert/Levi’s Call Coordinator Emily Butler. “The fact that the LaGrange PD documented the case so well – even after the Levi’s Call [AMBER Alert] had been denied early on – is testament to regional law enforcement working well with state law enforcement as a team.”
  • “Pay attention to anything unusual,” advised ISP Corporal Dave Wesche, a 10-year veteran of law enforcement. “I take things seriously until I can say it’s nothing.”
  • “Cases are fluid,” Butler emphasized. “While the information we had at the time didn’t qualify the case for an AMBER Alert, the situation changed dramatically, and the officers responded accordingly.”
  • Teamwork is essential. “If we get a call from another state, I’m always open to helping them in any way possible,” Butler said. “That’s the case with most states, but it helps to get to know your counterparts during national conferences such as the one the AATTAP recently held.”
  • Thank everyone on the team. “That goes a long way in this line of work,” said ISP Communications Center Supervisor Ray Shute.

Illustration of abandoned bicycle, law enforcement searchers, AMBER Alert poster for Charlotte Sena, and this quote from Erika Hock, Senior Investigator/AMBER Alert Coordinator for the New York State Police: “They thought she’d wandered into the woods and gotten lost. Nothing pointed to an abduction.”
By Jody Garlock

As the disappearance of 9-year-old Charlotte Sena from an Upstate New York park in the fall of 2023 began to garner national media attention, the parallels to another case flashed through the mind of Victoria Martuscello, Investigator/Assistant AMBER Alert Coordinator for the New York State Police (NYSP).

Photo of the law enforcement group involved in the search for Charlotte Sena in Upstate New York.
New York State Police Senior Investigator and AMBER Alert Coordinator Erika Hock (center) was among the relieved authorities at the command center during Charlotte’s safe recovery.

Shortly before Charlotte was reported missing by her family, her bike had been found abandoned on the side of a road at Moreau Lake State Park. For Martuscello, the report evoked a familiar sense of doom. “It felt like we had a classic case of Amber Hagerman playing out right in front of our faces,” she says, referencing the 9-year-old Texas girl whose 1996 abduction and murder led to the creation of our nation’s AMBER Alert program.

Meanwhile, as the critical window of time for the best odds of recovery loomed, Erika Hock, Martuscello’s supervisor and the NYSP Senior Investigator and AMBER Alert Coordinator who issued the AMBER Alert for Charlotte, couldn’t help but feel hope was waning.

Conversely, Hock and Martuscello were uplifted to see the hundreds of law enforcement professionals engaged in Charlotte’s search, as well as public interest in the case—heightened by the rallying call of New York Governor Kathy Hochul.

After an expansive search lasting nearly two days, the words “We got her! We got her!” bellowed through a speaker phone at the Saratoga County command post. The fact that the fourth-grader was alive and well brought cheers throughout the post and community at large.

Charlotte’s rescue was nothing short of a miracle. Her case had defied the odds. But it would also test the fortitude of New York’s AMBER Alert plan—and offers lessons for other agencies. (See “Five key takeaways” at the end of this story.)

Saturday, September 30, 2023, was a beautiful autumn day in the foothills of New York’s Adirondack Mountains. The Sena family was enjoying the weekend with friends in two wooded camping spots at Moreau Lake State Park, about 45 miles north of Albany (and 20 minutes from the Sena’s home).

Throughout the day, Charlotte, clad in a tie-dye T-shirt, had been riding her green and blue mountain bike with her siblings and friends around the camping loop, a tree-canopied road ringed with campsites close to the park’s entrance. By dinnertime, most of Charlotte’s group were ready to call it a day, but she wanted to make one final loop on her own. When she didn’t return as expected, her parents began searching for her, as did other campers—all of them calling out for the girl in the forested park.

Within 20 minutes (about 6:45 p.m.), Charlotte’s dad and a friend found her bike on the side of the camping loop road, but she was nowhere in sight. That alarmed her mother enough to call 911.

Photo of New York Governor Kathy Hochul speaking at a press conference related to Charlotte Sena's abduction
During the search for Charlotte, “I promised her parents we’ll find their daughter,” said New York Governor Kathy Hochul. “She’s all of our daughters.”

New York State Police Troopers arrived on the scene to canvass for information. They soon learned that shortly before Charlotte went missing, a couple at the campground had come across a bike blocking the middle of the road where they were driving. With its kickstand down, they assumed the rider had parked there temporarily, so the driver beeped the horn, hoping its owner would come back and move it. But after several minutes without a response, they decided to move it to the side of the road and continue their drive.

Based on the bike’s orderly position, officers initially didn’t think foul play was involved, Hock explains. “They thought she’d wandered into the woods and gotten lost. Nothing pointed to an abduction.”

With nightfall looming, the search intensified. Around 11 p.m., the Missing Persons Clearinghouse issued a missing child alert and distributed a poster with Charlotte’s photo. Ultimately hundreds of searchers—including police officers, forest rangers, trained canines, drone operators, underwater recovery teams, firefighters, technology experts, volunteers, and the state’s Bureau of Criminal Investigation—joined in to try to find the missing girl.

Without any sign of Charlotte by early Sunday morning, a NYSP lieutenant and support staff updated Hock, who agreed there was “reasonable cause” to conclude she was in danger, and likely had been abducted, thereby meeting New York’s criteria to issue an AMBER Alert.

At 9:30 a.m., Hock issued an AMBER Alert geo-targeting two regions skirting the park. At that pointin the investigation, an FBI Child Abduction Rapid Deployment (CARD) team joined the investigation. (New York’s statewide Child Abduction Response Team (CART) was in development at the time.) The governor put out a plea for the child’s safe return. Major news outlets began reporting the story, and hundreds of tips poured in. Still, the 9-year-old’s whereabouts remained a mystery.

As word of Charlotte’s disappearance circulated, the Sena home in Greenfield received a steady flow of traffic from well-wishers—known and unknown—who dropped off messages of support. While the distraught family remained at the park, their house was under police surveillance. Nothing seemed unusual until around 4:30 a.m. Monday, when a dark F-150 pickup truck pulled up to the mailbox and placed something in it.

Text in graphic: From 2021 to 2023, 3 out of 548 missing child alerts* (.5% of all cases) were known to involve ransom requests.//*Excluding alerts that were classified as unfounded or hoaxes.//Source: National Center for Missing & Exploited Children

The trooper watching the home, unable to record the license plate, immediately retrieved the item, and saw it was a crudely produced ransom note—and a critical piece of evidence. As authorities began a search for vehicles matching the truck’s description and conducted other analytical data, they also expedited a fingerprint analysis on the ransom note. Then came a lucky break: A fingerprint was found on the note. And what’s more, it matched that of 46-year-old Craig N. Ross Jr., who had been arrested in 1999 for driving while intoxicated.

By then, the state’s Cellular Analysis Response Team had verified that Ross’s cellular device was in the vicinity of the park when Charlotte disappeared, so authorities obtained search warrants for addresses linked to Ross.

Around 6:30 that evening, tactical teams swarmed a ramshackle camper on Ross’s mother’s property. Ross briefly resisted arrest, but ultimately Charlotte was found safe in a bedroom closet. Ross was arrested and charged with kidnapping, and later would be charged with sexual assault. In February 2024, he pleaded guilty to those charges.

Photos of Charlotte Sena's abductor, Craig N. Ross, and Ross' camper the 9-year-old girl was discovered in.
Craig N. Ross Jr. was booked at the Saratoga County jail shortly after tactical teams found Charlotte concealed in his camper.

As Ross awaits sentencing, Hock and Martuscello continue to field questions about how the case was handled. While there are lessons to learn from every case, the key takeaway for both investigators was that adhering to the state’s protocol for issuing AMBER Alerts worked.

Quote from Joan Collins, AMBER Alert Training & Technical Assistance Program Region One Liaison: “The New York AMBER Alert Coordinators did an outstanding job of monitoring the investigation and ultimately activating the alert with little to go on other than Charlotte had simply vanished. The lessons learned will be beneficial for all who handle missing child alerts.”From the outset, their investigative team worked quickly to find Charlotte using comprehensive investigative strategies and tools. The public was alerted once the criteria had been met—and only in a specific area where the 9-year-old was likely to be. The goal is to provide the public with information that can help, rather than confuse, efforts to locate a missing child. Strategic, targeted alerting helps prevent people from becoming de-sensitized to AMBER Alerts, which can be a deadly consequence of public indifference.

Both Hock and Martuscello remain confident in their roles and the established protocols.

“I have friends ask why AMBER Alerts aren’t issued for every missing child, but if you get an AMBER Alert every time a child goes missing, your phone would be going off all day long,” Martuscello says. “I ask them what they think they would do because of that. They say, ‘You’re right, I would turn off that alert.’”

Graphic with the words "Five Key Takeaways"

“This case had so many aspects that defied the odds,” says Erika Hock, New York State Police Senior Investigator and AMBER Alert Coordinator. Here she shares insights on what she learned—with lessons other Coordinators can apply.

  1. Be prepared for scrutiny and criticism. Any case—but especially a high-profile one—underscores the need to meticulously follow protocols. Members of the public and media often don’t understand how and why AMBER Alerts are issued, Hock explains, so “as an AMBER Alert Coordinator, you can’t have a weak spine. These cases aren’t cut and dried—each one has a gray area. It’s not easy to make the decisions but you have to [using the information you have at the time].”
  2. Act without delay on the information you have. Having critical details—a license plate number or description of the suspected abductor—helps find missing children faster, but sometimes AMBER Alert Coordinators must alert the public using only a photo and description of the missing child. Geo-targeting focuses the information on the people most likely to see the child, and prevents citizens within a large area from receiving alerts that might prompt them to disable their cellphone’s AMBER Alert function.
  3. Understand that cases are fluid. Some New Yorkers questioned why there wasn’t an immediate AMBER Alert, or why they didn’t receive the notification in their region—which prompted a New York legislator to begin pushing a bill to allow parents or guardians to request early activation. New York’s criteria for an activation specifies “reasonable cause”—defined as an eyewitness account or the elimination of other possibilities—to believe a child has been abducted. Without an eyewitness, Hock knew to let the initial search rule out possibilities, such as Charlotte being injured from falling down an embankment. She was also prepared to expand the alert to other activation regions in the state if new information warranted.
  4. Make it a team effort. Hock advises AMBER Alert Coordinators to loop in their Public Information Officer as soon as the decision to activate is made. That person or team can then help the media and public understand the criteria.
  5. Cultivate relationships with state law enforcement. In the Sena case, some officers had previously worked in Hock’s unit, and thus were familiar with the activation criteria. “In the past we’ve had demands to activate an AMBER Alert when it’s not even close to meeting our criteria,” Hock says. “But we have these criteria for a reason, and take the time to explain it to agencies [and the public] so they can understand.”

 

 

Photo of Carlos Morales Rojas, Mexico’s Alerta Amber National Coordination Liaison. At a regional conference, he showed faces of missing children—even as he was working a developing case that prompted issuance of a national AMBER Alert.
Carlos Morales Rojas, Mexico’s Alerta Amber National Coordination Liaison, showed faces of missing children—even as he was working a developing case that prompted issuance of a national AMBER Alert.

By Rebecca Sherman

On the morning of August 29, 2023, as AMBER Alert Coordinators from northern Mexico gathered in a Monterrey hotel ballroom for a three-day child protection training conference with top U.S. officials, a real-life child abduction
emergency was unfolding behind the scenes.

Hours earlier, and some 230 miles away, 15-month-old Angela Chávez had been taken from her home in Ciudad Juárez, Chihuahua, by armed criminals during a home invasion that left her parents and another adult dead.

Angela was discovered missing by her distraught grandmother, who arrived at the home with local authorities after the murders. Realizing the infant was in grave danger, officials immediately notified Yubia Yumiko Ayala Narváez, Regional Coordinator of the Gender-Based Violence Unit of the Regional de la Fiscalia del Estado de Chihuahua, or Chihuahua North Prosecutor’s Office. But like many of her colleagues in Mexico, Narváez was at the conference, organized by the U.S. Department of Justice’s Office of Overseas Prosecutorial Development, Assistance and Training (OPDAT) team (based in Mexico City’s U.S. Embassy) and attended by leaders of the AMBER Alert Training & Technical Assistance Program (AATTAP).

Even while at the event, Narváez discreetly sprang into action, issuing a regional Alerta Amber, Mexico’s version of a U.S. AMBER Alert. Posters of Angela—a cherubic girl with large brown eyes—were circulated on social media, and alerts buzzed on cellphones throughout the region.

Narváez also briefed fellow conference attendee Carlos Morales Rojas on the situation. As Alerta Amber National Coordination Liaison, Rojas works with Mexico’s 32 state AMBER Alert Coordinators while based in the Special Prosecutor’s Office for Crimes of Violence Against Women and Human Trafficking for the Fiscalía General de la República (FGR), or Office of the Attorney General.

A view of conference attendees.
A view of conference attendees.

Amid intense and hushed conversations, Narváez and Rojas exchanged information on the abduction during the conference presentations taking place. “Given the seriousness and urgency of the case, we knew we had to work quickly to activate the (national) AMBER Alert, but we also maintained a certain confidentiality of the information,” Rojas recalls.

The effort to rescue baby Angela quickly became a real-time case study that had officials drawing from a deep well of collective experience and training. “That allowed us to disseminate the alert with urgency, encouraging the media to reach as many people as possible,” Rojas says.

Several hours after the first alert was issued—and still with no sign of baby Angela—Rojas elevated the alert to the national level, an expanded presence that would no doubt heighten public awareness of the child’s case. Then, once the national AMBER Alert was activated, Rojas and Narváez informed conference attendees about the developing situation.

Fortuitously, the room was filled with experts on missing and endangered children who collaborated to ensure a swift response in the emerging case. They included: AATTAP Administrator Janell Rasmussen; Yesenia “Jesi” Leon Baron, AATTAP’s Project Coordinator of International and Territorial Programs (including the Southern Border Initiative) and Certification Manager for Child Abduction Response Team (CART) training initiatives; and top officials with the U.S. State Department and U.S. Embassy in Mexico City, including Gigi Scoles, Gabriela Betance, Flor Reyes, and Oswaldo Casillas.

Display text: Since its launch in 2012, Mexico’s Alerta Amber has led to the safe recovery of more than 350 children.“All of them facilitated our work, allowing us to carry it out right there at the conference,” Rojas says.

Media and public response came swiftly. Kidnappers, likely aware the case was receiving national attention, abandoned Angela in a doorway in Ciudad Juarez. A woman spotted the infant and promptly called 911, helping authorities to safely recover her 30 hours after the first AMBER Alert was issued.

“Those who took baby Angela definitely felt pressure due to the wide dissemination of the AMBER Alert,” Rojas says. “They knew that many people were looking for her.”

Mexican authorities had baby Angela in their caring hands 30 hours after the first Alerta Amber wasactivated.
Mexican authorities had baby Angela in their caring hands 30 hours after the first Alerta Amber was activated. The toddler is now living with relatives.

With Angela’s rescue occurring on August 31—the last day of the OPDAT conference—Narváez and Rojas were offered the opportunity to present what had just unfolded as a successful case study, “one that was the result of excellent coordination between Mexican authorities and the public,” Rojas says.

“With the conference focused on sharing AMBER Alert success stories, the case of baby Angela was significant. Training is the most important aspect of our work; that’s why we constantly share our experiences.”

AMBER Alerts, along with media reports and the public’s help in searching for a missing child, are powerful tools in the effort to recover endangered missing children, as conference attendees witnessed in real time. “Without the support of our citizens, our work would essentially be futile,” Rojas says. “We would simply be spectators of what happens.”

Display text with photo of Yesenia "Jesi" Leon Baron, AATTAP Project Coordinator for International and Territorial Programs, and Child Abduction Response Team (CART) Training and Certification: “This is one of many examples of the incredible importance of regional events and cross-border collaboration.”

Image showing campus of the University at Buffalo in New York at dusk.

Lieutenant Kathy Zysek, above, was a key contact with the parents of the teen missing from the University at Buffalo, shown at top, where about 30,000 students are enrolled.

By Jody Garlock

Deputy Chief of Police Joshua Sticht has been with the New York State University Police long enough to know the ebbs and flows of student stress levels at the University at Buffalo (UB). The first six weeks of fall semester, and a few weeks toward the end of spring term, one is likely to find students either adjusting to their new environs or finalizing exams and often concerned about their grades. That’s when Sticht and his team are most likely to field missing persons calls, typically from a parent unable to reach their child.

“We get a fair number of missing persons calls, but usually find students reported missing within the first hour,” Sticht said. “It might be something like a student is at a friend’s house and no one has seen them for days.”

But a May 2023 call from a worried mother unable to reach her son before his final exams proved to be far from routine. The wide-ranging case would lead investigators south to Mexico and involve numerous law enforcement authorities, including New York State’s Missing Persons Clearinghouse (NYMPC), the Federal Bureau of Investigation (FBI), and the AMBER Alert Training and Technical Assistance Program (AATTAP) of Fox Valley Technical College.

The case’s outcome was a positive one, with the teen swiftly and safely located, thanks in large part to a word all involved in the case mentioned: “Collaboration.” There was collaboration between the parents and UB police; between UB police, the NYMPC, and FBI; and between the NYMPC and AATTAP. Collaboration was also strong between AATTAP and contacts developed through its Southern Border Initiative (SBI), which works to support the seamless operation of AMBER Alert plans in cross-border abduction cases.

“We have access to a lot of technical tools here, but once someone is out of the state, we’re really stuck,” Sticht explained. “Collaborating early and bringing in a number of different resources was key.”

The case also reflects how AMBER Alert programs are used more broadly as a cornerstone tool to locate endangered missing youth. In this case, the missing student was 19—making him too old for an AMBER Alert. But his age, combined with facts uncovered by New York law enforcement, proved he was indeed vulnerable and perhaps in grave danger.

Image shows map of locations where the missing teen was discovered to be on various dates; a sign for the University at Buffalo; and images that pertain to this information: MAY 11 University at Buffalo Deputy Chief of Police Joshua Sticht and officers begin the search for the missing teen. MAY 12 Tim Williams of the New York State Missing Person Clearinghouse (NYMPC) offers assistance. MAY 12 NYMPC’s Cindy Neff reaches out to the AMBER Alert Training and Technical Assistance Program (AATTAP). MAY 13 The teen is located in Mexico after AATTAP’s Yesenia “Jesi” Leon-Baron helps accelerate the search. https://amberadvocate.org/wp-content/uploads/2023/10/Second-grouping.png

The investigation unfolds

On May 11, a resident adviser—responding to a welfare check prompted by the boy’s mother— discovered the student had not been seen for two days. The adviser promptly reported the student missing to UB police, who in turn visited his dorm room. There they discovered two “red flags”: His cellphone had been left behind (“College students just don’t do that,” Sticht said) and his university-issued ID card— needed to access campus buildings and his meal plan—had not been used in several days.

“This ramped up our concern,” Sticht said. “Sometimes we have situations where everyone is in full-blown panic mode, and we find the person studying in the library. But this was different. No [electronic] devices were hitting the networks. And every tool we would normally use [to locate someone] was hitting a dead end.”

Photo showing blurred images of walking college studentsWithin hours, UB police added the missing teen to the National Crime Information Center (NCIC) database in accordance with Suzanne’s Law (enacted after another endangered missing New York college student was ineligible for an AMBER Alert; see related sidebar).

The following day, New York State’s Missing Persons Clearinghouse (NYMPC) received additional information from the boy’s mother that led them to consider issuing a Missing Vulnerable Adult Alert for him.

The mother had reported to NYMPC that her son was on the autism spectrum and had poor decision-making skills. Online luring seemed a possibility. The parents had learned their son had been communicating via the Discord app with individuals in Mexico and had used PayPal to send someone money.

Graphic with the following text included with a small photo of Suzanne Lyall's missing poster: Suzanne's Law: An alerting alternative for young adults The 1998 disappearance of another missing New York college student, Suzanne G. Lyall, prompted a federal law to help ensure that young adults who don’t qualify for AMBER Alerts will not fall through the cracks after being reported missing. With AMBER Alerts extending to age 17 or 18, depending on the state, concern arose about the safety of 18- to 21-year-olds. In 2003, President George W. Bush made Suzanne’s Law part of the national PROTECT Act, which established a nationwide AMBER Alert system that same year. Suzanne’s Law mandates that any missing youth between the ages of 18 and 21 be promptly added to the National Crime Information Center (NCIC) database. The law is named for Lyall, a State University of New York at Albany student who has been missing since 1998. In addition to Suzanne’s Law, some states have missing college student alerts that can be activated when a student of any age is missing and deemed at risk.They also noted that on May 8—the last day their son had used his university meal plan—he had withdrawn funds from his bank account. What’s more, he had recently asked his mother for his passport, explaining he planned to visit Niagara Falls, which straddles the Canadian border.

After a review of his cell phone records showed he had made a 3 a.m. phone call to Delta Airlines, all indications pointed to his attempt to travel to Mexico. Meanwhile, UB officers were able to confirm the student had flown out of Buffalo to Shreveport, Louisiana, giving them “a lucky break” in the case, Sticht said. But with 1,200 miles separating the New York team from the boy’s last known location, collaboration with other law enforcement agencies would need to happen quickly.

Tim Williams, Missing Persons Investigative Supervisor at the NYMPC, contacted the New York State Intelligence Center (SIC) to inquire about getting help from U.S. Border Patrol, and together they learned the youth had flown from Shreveport to Dallas, and on to Mexico City. With confirmation that the teen was no longer in New York—or even the country—a Missing Vulnerable Adult Alert was nixed. Instead, after Williams briefed NYMPC Manager Cindy Neff on what was now a cross-border case, she decided to contact Yesenia “Jesi” Leon-Baron, who coordinates AATTAP’s international and territorial training and outreach, including the Southern Border Initiative.

That proved to be a smart move, Neff said. Leon-Baron had FBI contacts at the U.S. Embassy in Mexico City, and within an hour Leon-Baron was talking with the U.S. Office of Overseas Prosecutorial Development, Assistance and Training (OPDAT). In turn, the OPDAT source was briefing the U.S. State Department’s American Citizen Services group on the case.

Surprisingly swift resolution

On May 13—roughly 48 hours after the teen was reported missing—Mexican authorities located him in Querétaro, about 135 miles north of Mexico City. The youth had begun using a different name and living in an apartment with two people close to his age. Local authorities and the FBI interviewed the teen, who said he was fine. But he wanted to stay in Querétaro. The parents confirmed his identity via photos and spoke with their son.

While the parents are exploring ways to best help their son, those involved in the search for him are proud of how quickly they were able to locate him in another country—and how relieved they were to know he was found unharmed.

Neff credits Leon-Baron for accelerating the search due to her connections in Mexico: “Once Jesi reached out, they got right on it.”

The case represents “the very essence” of AATTAP’s mission to build relationships and collaborate, Leon-Baron said. “The success of this investigation is due to the partnerships built with AMBER Alert Coordinators in the U.S., and Southern Border Initiative relationships established in Mexico,” she said.

Having solid relationships ahead of time was crucial, Leon-Baron says. “It’s being the bridge, if you will, to pass it on. Without that, it would have prolonged the opportunity to recover the teen quickly.”

Back on the UB campus, Sticht is pleased with the work of his officers, who remained the point of contact for the parents even after the case left his team’s jurisdiction. “Collaboration is really what got this done,” he said.

Display quote with this text: “Cases like these are the very essence of AATTAP’s border initiatives—to improve on and collaborate with other agencies in Mexico, Canada, and the U.S. territories to ensure swift communication and action.” Yesenia “Jesi” Leon-Baron AATTAP Project Coordinator for International and Territorial Programs, Child Abduction Response Team (CART) Training and Certification

Line of Hernando County, Florida, law enforcement SUVs in rural setting.
Hernando County, Florida, Sheriff’s Office SUVs and other law enforcement vehicles line the verdant rural road near where 2-year-old Joshua “JJ” Rowland went missing.
Rescued toddler, JJ Rowland, in the arms of volunteer searcher Roy Link, Brooksville, Florida.
Search volunteer Ray Link found the toddler and carried him to safety. Photo: Tampa Bay10

By Rebecca Sherman

ON THE MORNING of February 23, 2023, toddler Joshua “JJ” Rowland was fast asleep. His grandmother, who had been caring for him, dropped him off at his parents’ house at 9:45 a.m. With JJ’s mother still asleep, his grandmother quietly placed the drowsy boy in his bed. And all was quiet when she left. But that peace would be broken within an hour, when JJ’s mother awoke to find the front door open, the family dogs in the front yard, and her son nowhere to be found.

JJ’s mother began a frantic search of their property in Brooksville, Florida. The Rowland home sits on an expanse of land surrounded by dense areas of trees and brush that characterize this rural region of west-central Florida. The land also has a deep pond, plus barns and sheds—all potential hazards and hiding spots for their lost 2-yearold. After an hour of searching for JJ, his mother called 911.

Hernando County Sheriff’s Office (HCSO) deputies arrived and quickly combed the area for the blond curly haired toddler who was wearing a Batman T-shirt and space themed pajama pants. A witness reported seeing JJ playing in his front yard at 10:40 a.m., but he had not been seen since. By this point, JJ had been missing for nearly an hour. And time was not anyone’s side.

As a search operation got underway, law enforcement began canvassing the area. They interviewed family members and neighbors, and contacted registered sex offenders in the area, all of whom gave permission for their homes to be searched. But after five hours, there was still no sign of the toddler.

“As of now, we have no indication [whether] he was abducted, or if he just wandered off,” Hernando County Sheriff Al Nienhuis said during a roadside press conference near the Rowland home. “We’ve been scouring the woods with bloodhounds and our K-9s. Deputies have been coming back just covered in sand spurs looking for little JJ.”

Nienhuis described JJ as a “rambunctious” child and more mature than his age would indicate. “He might have gotten farther away than we might anticipate, and [may be] hiding in someone’s shed or garage,” he said, acknowledging that chances for a positive outcome were dwindling as the hours passed. “Our hope is to find him alive and well.”  (Story continues below)

Information about the Map My Tracks app: MapMyTracks.com

 

A massive search and rescue effort involved nearly 100 law enforcement officers from area agencies, including sheriff’s deputies from four nearby counties, members of the state’s Fish and Wildlife Conservation Commission, Highway Patrol, Department of Corrections, and Probation and Parole.Due to the vast and complex terrain involved, specialized search and rescue operations were deployed to thoroughly examine woods and water using drones, K-9 units, horseback patrols, dive teams, and all-terrain vehicles.

“It’s a difficult area to search,” Nienhuis told a gathering of reporters. “The woods make it difficult to see even a few feet—the grass is so high—and JJ is so small.”

At 6 p.m., as daylight faded and spirits waned, a statewide Enhanced Missing Child Alert was issued. Within hours the ground search for JJ would be called off due to darkness, but Hernando County deputies continued their desperate quest to find the boy from the air, using helicopters and drones equipped with heat-sensing infrared cameras. Then fog rolled in, hindering the air search. The long night ended without locating JJ.

At dawn the next day, nearly 100 Child Abduction Response Team (CART) members from five agencies arrived on the scene to assist. An amazing 500 volunteers also joined the search, led by a Volunteer Coordinator from the Hernando County Sheriff’s Office (HCSO). Thanks to the voracity of the first day’s efforts, and the swift and comprehensive response with vast resources enlisted on day two, all those involved in the physically taxing search would see their efforts rewarded.

"Hey, I found him!" Hear Roy Link's 911 call, courtesy Fox 13 Tampa Bay. https://www.youtube.com/watch?v=GyZX43Wq8-EVolunteer Roy Lick was well-suited for the task at hand. The former U.S. Marine and retired Hernando County Parks Department employee knows the area well, so when volunteers were needed in the search for JJ, he answered the call. His pre-planned fishing trip would have to wait.

By now it was about 11 a.m.—some 24 hours after JJ had disappeared. Link was crossing a field about a half-mile behind the boy’s house when he heard a soft whimpering. Link followed the sound about 100 feet into the woods. He then spotted JJ’s curly blond head. Standing barefoot in briars and covered in bug bites and scratches, the boy instantly held out his arms to be picked up. Link obliged.

“He then started hollering for his mom,” Link told local reporters. “I kept telling him, ‘Your mama’s comin’, your mama’s comin’.” Everyone involved in the search was elated to hear JJ had survived the 24-hour ordeal with only minor injuries. “Not many adults would want to be in that place at night … where who knows what’s out there? We have coyotes and other wild animals,” Link said.

Sheriff Nienhuis noted that JJ had crossed a residential road behind his house and crawled through barbed wire fences, “which was extremely unusual and unanticipated.”

After JJ was given water and treated by EMS for cuts and scrapes, he was reunited with his family—while the community cheered. “I’ve got to admit, I’m a little emotional. I thought we were going to have bad news,” Nienhuis told reporters. ”It’s a very good day in Hernando County.”

"This is an invaluable example of having a Child Abduction Response Team. When a CART was deployed to help find |), they knew what their roles would be going into the situation. The operation worked seamlessly. The CART team, the Hernando County Sheriff's Office, and all the volunteers should be commended for their swift, coordinated, multifaceted response."