{"id":48078,"date":"2026-10-01T08:00:03","date_gmt":"2026-10-01T13:00:03","guid":{"rendered":"https:\/\/amberadvocate.org\/?articles=mas-alla-de-la-alerta-que-mas-podemos-hacer"},"modified":"2026-10-01T08:00:03","modified_gmt":"2026-10-01T13:00:03","slug":"mas-alla-de-la-alerta-que-mas-podemos-hacer","status":"publish","type":"articles","link":"https:\/\/amberadvocate.org\/es\/?articles=mas-alla-de-la-alerta-que-mas-podemos-hacer","title":{"rendered":"M\u00e1s all\u00e1 de la alerta: \u201c\u00bfQu\u00e9 m\u00e1s podemos hacer?\u201d"},"content":{"rendered":"<div id=\"pl-48078\"  class=\"panel-layout\" ><div id=\"pg-48078-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-48078-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-48078-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce 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54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z\\\"\\u003E\\u003C\/path\\u003E\\u003C\/svg\\u003E\\n\\t\\t\\t\\t\\u003Cspan\\u003ELinkedIn\\u003C\/span\\u003E\\u003C\/a\\u003E\",\"email\":\"\\u003Ca class=\\\"modula-fancybox-share__button modula-fancybox-share__button--email\\\" href=\\\"mailto:?subject={subject}&body={emailMessage}\\\"\\u003E\\n\\t\\t\\t\\t\\u003Csvg xmlns=\\\"http:\/\/www.w3.org\/2000\/svg\\\" width=\\\"24\\\" height=\\\"24\\\" viewBox=\\\"0 0 24 24\\\"\\u003E\\u003Cpath d=\\\"M0 3v18h24v-18h-24zm6.623 7.929l-4.623 5.712v-9.458l4.623 3.746zm-4.141-5.929h19.035l-9.517 7.713-9.518-7.713zm5.694 7.188l3.824 3.099 3.83-3.104 5.612 6.817h-18.779l5.513-6.812zm9.208-1.264l4.616-3.741v9.348l-4.616-5.607z\\\" fill=\\\"currentColor\\\"\\u003E\\u003C\/path\\u003E\\u003C\/svg\\u003E\\n\\t\\t\\t\\t\\u003Cspan\\u003EEmail\\u003C\/span\\u003E\\u003C\/a\\u003E\"}}\t\t<\/script>\n\t\t<\/p>\n<p>La investigadora s\u00e9nior de la Polic\u00eda del Estado de Nueva York, Victoria Martuscello, ha construido su carrera en torno a una idea: detr\u00e1s de cada caso hay un menor y una familia.<\/p>\n<p>Cada caso de menor desaparecido es urgente, afirma. No todos son una Alerta AMBER. Para Martuscello, investigadora s\u00e9nior y coordinadora de Alertas AMBER de la Polic\u00eda del Estado de Nueva York (NYSP), esa distinci\u00f3n determina c\u00f3mo aborda el trabajo y qu\u00e9 les transmite a los compa\u00f1eros que se inician en \u00e9l. \u00abSi una Alerta AMBER no es la herramienta adecuada, eso nunca deber\u00eda poner fin a la conversaci\u00f3n\u00bb, afirma. \u00abLa siguiente pregunta deber\u00eda ser: \u201c\u00bfQu\u00e9 m\u00e1s podemos hacer?\u201d\u00bb.    <\/p>\n<hr>\n<figure id=\"attachment_47979\" aria-describedby=\"caption-attachment-47979\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-47979 size-medium\" src=\"https:\/\/amberadvocate.org\/wp-content\/uploads\/2026\/10\/AAM1026-Victoria-Maruscello-NYS-Sr-Investigator-and-AAC-300x300.jpg\" alt=\"Victoria Martuscello es investigadora s\u00e9nior y coordinadora de Alertas AMBER de la Polic\u00eda del Estado de Nueva York, y supervisa la Unidad de Apoyo a las Investigaciones en el Centro de Inteligencia de la Polic\u00eda del Estado de Nueva York\" width=\"300\" height=\"300\" srcset=\"https:\/\/amberadvocate.org\/wp-content\/uploads\/2026\/10\/AAM1026-Victoria-Maruscello-NYS-Sr-Investigator-and-AAC-300x300.jpg 300w, https:\/\/amberadvocate.org\/wp-content\/uploads\/2026\/10\/AAM1026-Victoria-Maruscello-NYS-Sr-Investigator-and-AAC-150x150.jpg 150w, https:\/\/amberadvocate.org\/wp-content\/uploads\/2026\/10\/AAM1026-Victoria-Maruscello-NYS-Sr-Investigator-and-AAC.jpg 525w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-47979\" class=\"wp-caption-text\">Victoria Martuscello es investigadora s\u00e9nior y coordinadora de Alertas AMBER de la Polic\u00eda del Estado de Nueva York, y supervisa la Unidad de Apoyo a las Investigaciones en el Centro de Inteligencia de la Polic\u00eda del Estado de Nueva York.<\/figcaption><\/figure>\n<div id=\"model-response-message-contentr_96816aa3056460b8\" class=\"markdown markdown-main-panel tutor-markdown-rendering enable-luminous-fast-follows stronger enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\n<div id=\"model-response-message-contentr_7d4c660259ea678d\" class=\"markdown markdown-main-panel tutor-markdown-rendering enable-luminous-fast-follows stronger enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\n<div id=\"model-response-message-contentr_bb4dcdbe14b583f3\" class=\"markdown markdown-main-panel tutor-markdown-rendering enable-luminous-fast-follows stronger enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\n<h2 dir=\"ltr\">Del aula al Centro de Inteligencia<\/h2>\n<p dir=\"ltr\">Martuscello es investigadora s\u00e9nior y coordinadora de Alertas AMBER de la Polic\u00eda del Estado de Nueva York. Supervisa la Unidad de Apoyo a las Investigaciones en el Centro de Inteligencia de la Polic\u00eda del Estado de Nueva York. La unidad apoya investigaciones en todo el estado, presta apoyo de investigaci\u00f3n e inteligencia a los organismos de seguridad p\u00fablica de todo Nueva York y supervisa varios programas y recursos estatales, incluidas las investigaciones de menores desaparecidos y explotados, las Alertas AMBER, las Alertas de Adulto Secuestrado y las Alertas Azules.  <\/p>\n<p dir=\"ltr\">Natural de Troy, ha vivido toda su vida en la Regi\u00f3n Capital de Nueva York. Antes de dedicarse a la polic\u00eda, fue profesora. Tambi\u00e9n pas\u00f3 muchos a\u00f1os entrenando deportes juveniles. Trabajar con menores y familias formaba parte de su vida mucho antes de llevar una placa.   <\/p>\n<p dir=\"ltr\">Tras incorporarse a la Polic\u00eda Estatal, se implic\u00f3 cada vez m\u00e1s en el apoyo a las investigaciones y en casos relacionados con menores desaparecidos y explotados. Sus responsabilidades crecieron hasta incluir la coordinaci\u00f3n de recursos para investigaciones de menores desaparecidos, el trabajo con el Centro de Coordinaci\u00f3n de Personas Desaparecidas del estado y el apoyo a activaciones de Alertas AMBER y a otros esfuerzos de alerta a nivel estatal. \u00abMirando atr\u00e1s, hay una conexi\u00f3n clara entre d\u00f3nde empec\u00e9 y d\u00f3nde estoy ahora\u00bb, afirma. \u00abUna parte importante de mi carrera siempre ha girado en torno a los menores y a ayudar a protegerlos\u00bb.   <\/p>\n<p dir=\"ltr\">El trabajo, a\u00f1ade, puede estar entre los m\u00e1s duros en las fuerzas del orden y, a la vez, entre los m\u00e1s significativos, \u00abporque puede tener un impacto tan directo en un menor y su familia\u00bb.<\/p>\n<h2 dir=\"ltr\">Serena, clara y compasiva<\/h2>\n<p dir=\"ltr\">Preguntada por lo que hace que alguien sea eficaz en este puesto, Martuscello empieza por la serenidad. Los casos avanzan r\u00e1pido y las emociones est\u00e1n a flor de piel, as\u00ed que los investigadores tienen que \u00abseparar esa emoci\u00f3n de los hechos, evaluar la informaci\u00f3n de la que se dispone y tomar decisiones acertadas\u00bb. <\/p>\n<p dir=\"ltr\">Tambi\u00e9n subraya la comunicaci\u00f3n, ya que los coordinadores trabajan con investigadores, analistas, mandos, familias y socios externos. El criterio, la atenci\u00f3n al detalle, la capacidad de adaptaci\u00f3n y la compasi\u00f3n completan su lista. A veces, \u00abuna pieza de informaci\u00f3n muy peque\u00f1a puede llegar a ser incre\u00edblemente importante\u00bb.  <\/p>\n<p dir=\"ltr\">Por encima de todo, afirma, hace falta disposici\u00f3n para trabajar en equipo. \u00abNinguna persona u organismo tiene todos los recursos o todas las respuestas, y algunos de los mejores resultados se logran cuando la gente deja el ego a un lado, comparte informaci\u00f3n y trabaja hacia el mismo objetivo\u00bb. <\/p>\n<h2 dir=\"ltr\">Proteger la integridad de la alerta<\/h2>\n<p dir=\"ltr\">El sistema de Alertas AMBER funciona mejor cuando el p\u00fablico entiende qu\u00e9 significa una activaci\u00f3n: se cree que un menor est\u00e1 en peligro inminente y la informaci\u00f3n compartida puede ayudar a localizarlo. Si se usan las alertas de forma demasiado amplia, advierte Martuscello, la gente puede empezar a ignorarlas o a desactivar las notificaciones. <\/p>\n<p dir=\"ltr\">Cuando un caso no cumple los criterios de una Alerta AMBER, la respuesta no se ralentiza. Los investigadores pueden recurrir a Alertas de Menor Desaparecido, redes sociales, intercambio de inteligencia, recursos anal\u00edticos, notificaciones a las fuerzas del orden, informaci\u00f3n de lectores de matr\u00edculas y medios tradicionales. \u00abEl equilibrio consiste en ajustar la respuesta a los hechos del caso\u00bb, afirma.  <\/p>\n<p dir=\"ltr\">Su mayor reto diario es el volumen de informaci\u00f3n. Avisos, redes sociales, otros organismos y m\u00faltiples sistemas de investigaci\u00f3n pueden desbordar en cuesti\u00f3n de horas. La tarea consiste en determinar \u00abqu\u00e9 es cre\u00edble, qu\u00e9 es accionable y en qu\u00e9 deben centrarse los recursos\u00bb, sin que la rapidez comprometa la precisi\u00f3n. Se apoya en procedimientos establecidos, una comunicaci\u00f3n estrecha con el organismo investigador y los socios, y una reevaluaci\u00f3n continua a medida que el caso evoluciona.   <\/p>\n<h2 dir=\"ltr\">Lecciones del caso de Charlotte Sena<\/h2>\n<p dir=\"ltr\">Martuscello form\u00f3 parte del equipo de la NYSP durante la b\u00fasqueda en 2023 de Charlotte Sena, de 9 a\u00f1os, que desapareci\u00f3 del Parque Estatal Moreau Lake, en el condado de Saratoga, el 30 de septiembre y fue encontrada sana y salva dos d\u00edas despu\u00e9s. En ese momento, ejerc\u00eda como investigadora y coordinadora adjunta de Alertas AMBER. El caso atrajo la atenci\u00f3n nacional y una respuesta extraordinaria de m\u00faltiples organismos. (Lea nuestra <a href=\"https:\/\/amberadvocate.org\/es\/?articles=front-lines-wheels-of-justice\" target=\"_blank\" rel=\"noopener\">historia de \u201cFrontlines\u201d sobre el caso.<\/a>)   <\/p>\n<p dir=\"ltr\">Para Martuscello, reforz\u00f3 el valor de mantenerse anclada en los hechos pese a la intensa presi\u00f3n p\u00fablica. Las fuerzas del orden deben tomar decisiones \u00abbasadas en informaci\u00f3n verificada, no en presiones externas\u00bb, afirma, y unos criterios coherentes mantienen la toma de decisiones objetiva en momentos emocionales. El caso tambi\u00e9n mostr\u00f3 lo eficaces que pueden ser los organismos cuando comparten informaci\u00f3n con rapidez. \u00abLa confianza del p\u00fablico es incre\u00edblemente importante\u00bb, afirma. \u00abQueremos que el p\u00fablico entienda que, cuando se emite una Alerta AMBER, hay un motivo espec\u00edfico para ello\u00bb.    <\/p>\n<h2 dir=\"ltr\">Motivaci\u00f3n y equilibrio<\/h2>\n<p dir=\"ltr\">Lo que mantiene a Martuscello en marcha es el impacto directo del trabajo y las personas que la rodean. Eso incluye a su propio investigador, a otros investigadores y analistas del Centro de Inteligencia, al personal del Centro de Coordinaci\u00f3n de Personas Desaparecidas, a los organismos locales y a los socios federales. A veces, el puesto es muy visible. Otras, es \u00abuna llamada, una pista, un producto anal\u00edtico o poner a un investigador en contacto con el recurso adecuado\u00bb. Todo cuenta.    <\/p>\n<p dir=\"ltr\">Fuera del trabajo, la familia es lo que le permite recargar energ\u00edas. Ella y su marido tienen cuatro hijos peque\u00f1os, y una agenda llena de deportes y actividades la mantiene con los pies en la tierra. Ha aprendido a darlo todo en cada caso mientras lo trabaja, pero reconoce que \u00abllevarse cada caso a casa no es sostenible\u00bb.  <\/p>\n<h2 dir=\"ltr\">Consejos para los compa\u00f1eros<\/h2>\n<p dir=\"ltr\">Su consejo para hom\u00f3logos de todo el pa\u00eds y para quienes se incorporan es construir relaciones antes de necesitarlas. Aprenda los criterios, entienda el prop\u00f3sito que hay detr\u00e1s y sea capaz de explicar por qu\u00e9 una alerta o un recurso es o no apropiado. Haga preguntas, verifique la informaci\u00f3n, mantenga informado al organismo investigador y no dude en ponerse en contacto con alguien con m\u00e1s experiencia.  <\/p>\n<p dir=\"ltr\">\u00abLo m\u00e1s importante es no perder nunca de vista que detr\u00e1s de cada caso hay un menor y una familia\u00bb, afirma. \u00abMantener eso en el centro del trabajo ayuda a orientar todo lo dem\u00e1s\u00bb. <\/p>\n<hr>\n<p><em>Conecte con Victoria Martuscello a trav\u00e9s del <a href=\"https:\/\/amberadvocate.org\/es\/portal-de-socios\/lista-de-socios-e-informacion-de-contacto\/\">Portal<\/a>.<\/em><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>La investigadora s\u00e9nior de la Polic\u00eda del Estado de Nueva York, Victoria Martuscello, ha construido su carrera en torno a una idea: detr\u00e1s de cada caso hay un menor y una familia. Cada caso de menor desaparecido es urgente, afirma Victoria Martuscello. No todos son una Alerta AMBER. Para Martuscello, investigadora s\u00e9nior y coordinadora de Alertas AMBER de la Polic\u00eda del Estado de Nueva York (NYSP), esa distinci\u00f3n determina c\u00f3mo aborda el trabajo y qu\u00e9 les transmite a los compa\u00f1eros que se inician en \u00e9l.   <\/p>\n","protected":false},"featured_media":47979,"template":"","categories":[],"magazine_tags":[468,2102,949,524,1720,1085,2977],"class_list":["post-48078","articles","type-articles","status-publish","has-post-thumbnail","hentry","magazine_category-spanish-faces-of-the-amber-network","magazine_tags-amber-alert","magazine_tags-blue-alert","magazine_tags-law-enforcement","magazine_tags-missing-children","magazine_tags-missing-persons","magazine_tags-new-york-state-police","magazine_tags-victoria-martuscello"],"meta_box":{"articles_subhead":"","articles_primary_category":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/articles\/48078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/articles"}],"about":[{"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/types\/articles"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/media\/47979"}],"wp:attachment":[{"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/media?parent=48078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/categories?post=48078"},{"taxonomy":"magazine_tags","embeddable":true,"href":"https:\/\/amberadvocate.org\/es\/wp-json\/wp\/v2\/magazine_tags?post=48078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}